REASONS FOR RETURNS:
1. Wrong Size.
2. Wrong Item Shipped.
3. Defective Item.
4. Item Doesn’t fit.
All returns must be authorized.
To receive authorization for a return, you must contact customer service at firstname.lastname@example.org or call 407-766-4493.
All items must be returned in a new, unworn, and unwashed condition.
If you receive a defective item, you must notify us within 7 business days of when you received the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange.
We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf. If such an error occurs we will refund up to $9.99 for return shipping.
Return authorizations must be requested within 14 days of the original ship date for all domestic orders, and within 1 month of the original ship date for International orders.
Pack your item(s) in the original shipping box if possible and return it to us using the delivery service of your choice. We are not responsible for lost or damaged return packages.
Customer will be charged for return shipping for any exchanged products.
We will notify you via e-mail once your return has been processed.
Attn: RETURNS DEPT
4349 Hunter Street
Mims, FL 32754